There're plenty of cloud website hosting companies on the market today, still many of them are resellers that have restricted resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the phone. The type of support that you can get through this particular channel of communication will vary based on the supplier - some offer expert phone support, while others offer common and customer support only because some matters are more time-consuming and it's faster and easier to be resolved with a ticket, especially if the issue needs to be escalated. However, it is good to know that you could always get in touch with your website hosting supplier since there're lots of small-scale problems that can be taken care of without difficulty and in a very timely manner through a call, not mentioning that you'll be able to get more information regarding the services before you become a customer.

Phone Support in Cloud Website Hosting

As we have live telephone support 14 hours every day, you will be able to contact us and talk with one of our customer support representatives to find out more about all Linux cloud website hosting packages that we supply and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your benefit, we have telephone numbers on 3 different continents and you will be able to call the one closer to you - in the United States of America, the United Kingdom or Australia. If you are already an existing customer, you'll be able to call us about general and billing issues, or even about some tech ones. In case the trouble is strictly technical or it can take longer time to handle, you will have to employ our ticketing system, which will enable both you and our tech support team to track the details supplied by either side.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we supply. Due to the fact that some issues are more difficult and time-consuming, you'll need to open a ticket if you experience such an issue, still for all of the general, billing or small-scale tech issues you can always phone us and we'll assist you quickly so as to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you're able to get any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States, the United Kingdom and Australia along with a worldwide number, which means that you are able to call the one which is closer to your region.